Terms of Service

1. About These Terms

These Terms of Service ("Terms") govern your access to and use of the Skreen.ai platform and services. Skreen.ai is a trading name of Alethia Talent Limited (Company No. 16118423), a company registered in England and Wales with its registered office at Henleaze House, 13 Harbury Road, Bristol, England, BS9 4PN ("we", "us", "our").

By accessing or using Skreen.ai, you agree to be bound by these Terms. If you are using Skreen.ai on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Description of Service

Skreen.ai provides an AI-powered recruitment platform that includes:

• CV Screening: Automated analysis and scoring of CVs against job requirements
• AI Interviews: Automated video interview capabilities with AI analysis
• Candidate Management: Tools to organise and track candidates through your hiring pipeline
• Insights and Reporting: AI-generated summaries, recommendations, and analytics

3. Account Registration

To use Skreen.ai, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised access or security breach

You must be at least 18 years old to create an account. We reserve the right to refuse registration or cancel accounts at our discretion.

4. Acceptable Use

You agree to use Skreen.ai lawfully and responsibly. You must not:

• Use the platform in any way that violates applicable laws or regulations
• Upload false, misleading, or fraudulent information
• Use the platform to discriminate against candidates on the basis of protected characteristics including race, gender, age, disability, religion, sexual orientation, or any other protected status
• Rely solely on AI-generated outputs for final hiring decisions without human review
• Attempt to reverse engineer, decompile, or extract source code from our platform
• Use automated systems to scrape or extract data from the platform
• Interfere with or disrupt the platform's operation or security
• Share your account credentials or allow others to access your account
• Upload content that infringes intellectual property rights or contains malware
• Use the platform to harass, abuse, or harm others

5. AI Services and Limitations

Important: Skreen.ai uses artificial intelligence to analyse CVs and conduct interviews. You acknowledge and agree that:

• AI-generated content, scores, and recommendations are provided as decision-support tools only
• AI outputs may contain errors, inaccuracies, or biases
• You remain solely responsible for all hiring and employment decisions
• Human review and oversight of AI outputs is essential before making any employment decisions
• We do not guarantee the accuracy, completeness, or suitability of AI-generated outputs
• You must comply with all applicable employment and anti-discrimination laws

We continuously work to improve our AI systems and reduce bias, but no AI system is perfect. You are responsible for using our tools ethically and in compliance with applicable laws.

6. Your Data and Content

You retain ownership of all content you upload to Skreen.ai, including CVs, job descriptions, and other materials. By uploading content, you grant us a licence to process, store, and analyse it to provide our services.

You represent and warrant that:

• You have the right to upload and share all content you provide
• You have obtained appropriate consent from candidates to process their data through our platform
• Your use of our platform complies with applicable data protection laws

Please refer to our Privacy Policy for information about how we handle personal data.

7. Subscriptions and Payment

Access to Skreen.ai requires a paid subscription or operates on a credit-based system. By subscribing, you agree to:

• Pay all applicable fees as described on our pricing page
• Provide accurate billing information
• Authorise us to charge your payment method for recurring subscriptions

Billing: Subscriptions are billed in advance on a monthly or annual basis. Credits are non-refundable except where required by law.

Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial periods.

Price Changes: We may change our prices with 30 days' notice. Continued use after a price change constitutes acceptance of the new pricing.

8. Intellectual Property

Our Property: Skreen.ai and all related technology, trademarks, and content (excluding your content) are owned by Alethia Talent Limited or our licensors. You may not copy, modify, or distribute our platform or intellectual property without our written permission.

Feedback: If you provide suggestions or feedback about our platform, we may use it without obligation to you.

9. Disclaimer of Warranties

To the maximum extent permitted by law, Skreen.ai is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to:

• Merchantability or fitness for a particular purpose
• Accuracy, reliability, or completeness of AI-generated outputs
• Uninterrupted or error-free operation
• Security or freedom from viruses or harmful components

Nothing in these Terms excludes or limits any warranty or liability that cannot be excluded or limited under applicable law, including consumer rights under the Consumer Rights Act 2015.

10. Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• We shall not be liable for any loss of profits, revenue, data, goodwill, or business opportunities
• We shall not be liable for any claims arising from your hiring decisions or reliance on AI outputs
• Our total liability for any claims arising from these Terms or your use of Skreen.ai shall not exceed the greater of (a) the amounts you paid to us in the 12 months preceding the claim, or (b) £100

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Alethia Talent Limited and our officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of Skreen.ai
• Your violation of these Terms
• Your violation of any applicable laws
• Your hiring decisions or employment practices
• Any claim that your content infringes third-party rights

12. Termination

By You: You may terminate your account at any time through your account settings or by contacting us.

By Us: We may suspend or terminate your access to Skreen.ai immediately if:

• You breach these Terms
• We are required to do so by law
• We reasonably believe your account poses a security risk
• Your account has been inactive for an extended period

Upon termination, your right to use Skreen.ai ceases immediately. We may delete your data in accordance with our Privacy Policy.

13. Dispute Resolution

If you have a dispute with us, please contact us first at support@skreen.ai. We will try to resolve the matter informally within 30 days.

If we cannot resolve the dispute informally, you agree that any legal proceedings will be conducted in the courts of England and Wales.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the platform. Your continued use of Skreen.ai after changes take effect constitutes acceptance of the updated Terms.

15. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding Skreen.ai.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.

Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Assignment: You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.

16. Text Messaging (SMS) Terms

If you provide a mobile phone number — for example, as a candidate applying for a role, or as a recruiter using our platform — you may receive SMS text messages from Skreen.ai related to your application or account, such as interview scheduling confirmations and reminders.

Consent:
By providing your mobile number in connection with a job application or your account, you consent to receive these SMS messages. Consent to receive SMS messages is not a condition of using our services; where available, you may request that these communications instead be sent by email.

Message Frequency:
Message frequency varies depending on your application or account activity (for example, the number of interviews you are scheduled for). Message and data rates may apply.

Opt-Out:
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation that you have been unsubscribed, and we will send no further messages unless you opt back in (for example, by replying START).

Help:
For help at any time, reply HELP to any message you receive from us, or contact us at hello@skreen.ai.

No mobile information — including SMS opt-in consent or phone numbers collected for text messaging opt-in — will be shared with third parties or affiliates for marketing or promotional purposes. This information is used solely to provide the SMS communications described in this section.

Carriers (including mobile network operators) are not liable for delayed or undelivered messages. For more on how we handle the personal data associated with these messages, see our Privacy Policy.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes.

18. Contact Us

If you have any questions about these Terms, please contact us:

• Email: support@skreen.ai
• Post: Alethia Talent Limited, Henleaze House, 13 Harbury Road, Bristol, BS9 4PN, United Kingdom